1. Introduction At Urban Garden, we prioritize your privacy and security when you make a purchase. This Checkout Privacy Policy explains how we handle your information during the checkout process.
2. Information Collected During Checkout When you proceed with checkout, we collect the following information:
Personal Details: Name, email address, phone number, billing and shipping address.
Payment Information: Processed securely through third-party payment gateways; we do not store your financial details.
Order Details: Items purchased, transaction amount, and order history.
Device & Usage Data: IP address, browser type, and transaction activity for fraud prevention and analytics.
3. How We Use Your Information We use your information to:
Process and fulfill your orders.
Send order confirmations and updates.
Provide customer support and handle returns/refunds.
Detect and prevent fraud or security breaches.
Improve our checkout experience and website functionality.
4. Payment Security All payment transactions are processed through secure third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard). We do not store or process your payment card details.
5. Data Sharing Your information is shared only when necessary:
Payment Providers: To process transactions securely.
Logistics Partners: To deliver your order.
Legal Authorities: If required for fraud detection, legal compliance, or dispute resolution.
6. Data Protection Measures We implement industry-standard security measures, including SSL encryption, firewalls, and access controls, to safeguard your personal and transactional data.
7. Your Rights & Choices You have the right to:
Access, update, or delete your checkout details.
Opt-out of marketing communications related to your purchase.
Request a copy of your order data by contacting us at contact@urbangarden.in.
8. Cookies & Tracking We use cookies to remember your cart, streamline checkout, and enhance security. You can manage cookie preferences via your browser settings.
9. Policy Updates We may update this Checkout Privacy Policy periodically. Any changes will be posted with an updated effective date.
10. Contact Us For any questions or concerns, reach out to us at: Urban Garden
